Positive Communication and Responding to Poor Behaviour
Respectful culture is something we create together.
Promote Positive Communication
The way adults speak to one another shapes the environment around the team. Team chats, sideline conversations and messages to coaches should help solve problems—not spread rumours, pile on criticism or make children feel caught between adults.
Keep Communication Constructive
Use the Right Channels
Address the person who can help resolve the issue, using the club’s established channels.
Communicate Respectfully
Keep Children Out of Disputes
Do not ask them to pass on complaints or take sides.
Respect Privacy
Do not share screenshots, allegations or personal information widely.
Keep Group Chats Positive
Use team group chats for team information and practical coordination, not public criticism.
If You Witness Unacceptable Behaviour
You do not have to put yourself in danger or try to manage an aggressive person alone. The priority is safety and getting appropriate help.
Stay calm and assess whether it is safe to intervene.
If it is safe, use a short, respectful statement such as: “Let’s keep it respectful—there are kids listening.”
If behaviour continues, escalates or feels unsafe, do not argue. Seek help from the court supervisor, competition staff, club representative or another appropriate authority.
Report serious or repeated behaviour through the relevant process, providing factual details of what you saw or heard.
Do not retaliate, threaten, crowd or physically confront someone. A calm boundary and timely report are usually more useful than an argument.
Codes of Conduct and Club Processes
Parents and spectators are expected to follow the current codes of conduct and policies that apply to Belmont Saints and the competition.
